Hyperion - lets focus on infrastructure client story 2

This client is one of the more controlled IT environments in which I've worked. There is proper change control. The business folks have had until recently only read only access to the server. Essbase is running on Unix. There is a full time DBA (contrator 3 years). Sounds pretty good. Well the day came where I needed to restore data from 9 days ago. My typical environment provides the Essbase admins to recover the last 7 days of data and Essbase objects. This set of backups was working properly but I just needed a little bit older data restored. Since we had been in production for a few week, I assumed everything was being backed up. My Essbase admin also believed this. When the call came to restore from tape, it came to light that somehow there was an exclude on the data directory we were using for my Essbase server. So, the good news is that this came to light before a really critical restore was needed. It just caused me 2 days of headaches that resulted in having to assist in validation of data that would not have been required had the restore been functioning.
hj